Best Diversity and Inclusion Training – How to do it right?

Diversity Training builds diverse and inclusive companies

The Ultimate Guide to low-cost and effective Diversity and Inclusion Training Programs

In this guide, you are going to learn everything about workplace diversity training:

What is Diversity Training?

Diversity training is a professional training program designed to facilitate positive intergroup interaction across different diversity types to reduce prejudice and discrimination, and generally teach individuals who are different from others how to work together effectively in a business or team environment. Diversity training in office environment addresses all of the unique things about employees – culture, education, gender expression, religion, indigenous, race, colour, ethnicity, language, nationality, sexual orientation, religion, gender, socio-economic status, age, and physical and mental disability – and the manner in which we work together. This goes beyond being “politically correct” and moves into the realm of learning how to embrace differences among employees and including the valuable inputs and perspectives all employees bring to your company.


The objective of diversity training is to increase participants’ racial, cultural, different diversity type awareness, knowledge, and communication. Diversity training can have lots of benefits to an organization by helping to prevent civil rights violations, increasing the inclusion of different identity groups, promoting better teamwork, and many more benefits in an inclusive environment. The main goal of a successful diversity training program is to create a positive work environment by helping employees recognize and be tolerant of differences among co-workers.

Best Diversity Training programmes in the world

Cornell Diversity & Inclusion Certificate Program

Cornell has one of the most famous Diversity and Inclusion Certification program in the world. As today’s headlines prove, an inclusive work environment is not just a nice-to-have, it can make or break a company. You can help make your organization a more supportive and engaging place to work by understanding the perceptual, institutional, and psychological processes that impact the ways people interact with each other. Starting with a look at employee engagement, then identifying interventions surrounding unconscious bias and specific diversity and inclusion strategies, this program is appropriate for anyone committed to going beyond mere compliance to build a truly aware and inclusive work culture.


In the Counteracting unconscious bias course, you will identify the perceptual and psychological processes that impact the way that individuals interact with people who are demographically dissimilar from them. You will examine the psychological processes that impact decision making within organizations and identify how professionals can design better work practices and help to more effectively leverage the potential among employees.

In the Inclusive Climate Fostering course, Inclusion is a relational construct. It’s ultimately about how your team functions and performs based on the quality of social connections, openness to learning, agility, and depth of decision making. How can you foster greater inclusion within your workgroup? Throughout these modules, you will be asked to reflect upon your own experiences and apply the lessons in the modules in your own role.

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Address Unconscious Bias, Grovo

Broken into 20 “microlessons” at around three minutes each, Grovo’s unconscious bias training will help managers understand how their bias affects their business decisions and how they can overcome it.

eLesson: Unconscious Bias, Microsoft

Microsoft has its own training course on unconscious bias that managers and employees alike can take. Mostly in text and question form, this is a great overview of how diversity impacts business, innovation, and employee productivity and happiness.

FutureLearn: Understanding Diversity and Inclusion

FutureLearn Covering important topics like unconscious bias, supporting diversity, and ethnocentric and ethno-relative mindsets (whether you judge or accept cultures as different and equal), this is an easy course to get everything you need in just a few hours.

Diversity Matters (UK)

The Diversity Matters Diversity and Inclusion training helps to:

  • Enhance awareness and understanding of the value of an inclusive workforce/meeting the needs of diverse service users and clients
  • Enhanced engagement of staff and volunteer teams.
  • Enhance knowledge of good diversity and inclusion practice in the workplace.
  • Ensure staff/managers are meeting your legal obligations.
  • Improve outcomes as an organisation.

The below course topics is not an exhaustive list but gives you an overview of the type of courses we deliver.  Training is bespoke and training is ‘tailor made’ and we can adapt the training to meet your needs.

Equity & Diversity UK Training Course (UK)

This Equality, Diversity and Inclusion Essentials training course has been designed to help learners understand more about their responsibilities for promoting equality, tackling all forms of discrimination and fostering good relationships between diverse groups of people in the workplace. The learning package covers all areas of equality legislation, policies, processes, procedures and best practice.

Why is Diversity Training important and why you should train your team?

Diversity training is an area of growing interest within organizations. As organizations and society become more culturally, gender, age, religions, diverse, there is a need to provide training across all hierarchical levels to make individuals more aware of and sensitized to elements of difference. Managing and valuing diversity is becoming increasingly important to delivering higher levels of performance and creativity, enhancing problem-solving and decision-making, and gaining cultural insights into domestic and overseas markets.


Diversity training also addresses how different people are represented in everything from the literature and marketing materials of a company to the diversity training materials themselves. Diversity training in organizations represents a growing and important area of research and practice. Globalization, employee mobility and an emphasis on finding skilled employees means that organizations can no longer afford to neglect diversity issues. Working across different linguistic, cultural and social contexts requires organizations to embed diversity at the heart of internationalization strategies. It challenges organizations to confront insular, discriminatory attitudes and values and adopt a more open inclusive organizational environment which respects and safeguards difference.

What are the different Types of Diversity and Inclusion Training?

There are many kinds of diversity training, each type has a different goal or to a different audience. According to Harvard, there are two types of effective diversity training in the workplace.

Two Methods of Diversity in the workplace

Diversity Setting with Perspective-taking is essentially the process of mentally walking in someone else’s shoes. Results from our experiment involving 118 undergraduate students showed that taking the perspective of LGBT individuals or racial minorities — by writing a few sentences imagining the distinct challenges a marginalized minority might face — can improve pro-diversity attitudes and behavioural intentions toward these groups.

Alternatively, Diversity training with goal-setting can be successfully adapted by asking diversity training participants to set specific, measurable, and challenging goals related to diversity in the workplace. For example, a trainee might set a goal to challenge inappropriate comments about marginalized groups when overhearing them in the future

Diversity Training for Staff Awareness in the workplace

These types of training are training that is typically offered, or mandated by the employer to everyone in the workplace. An example would be a “positive space” training that communicates and educates staff about different gender identification, sexual orientation, and romantic orientation. There are many other diversity and inclusion topics that can be trained too.

Another example of such staff awareness training is to educate the staff about different religions or even caste systems so staff are aware of them.

Other diversity training topics or courses are –

  • Respect
  • Unconscious bias
  • Cultural competency
  • Civility
  • Sensitivity
  • creating an inclusive workspace
  • Preventing Discrimination and Harassment

There are many more. If even your minority employees are happy, you have high employee satisfaction which leads to higher customer satisfaction.

Diversity training for Diversity Leaders

Diversity leadership training in the office is for those who lead diversity leadership programs. They are usually managers, directors, or senior executives for diversity and inclusion. Some of these training will include, Provide field-based opportunities to analyze diversity and inclusion problems of practice and use multiple frames to develop meaningful responses; Draw on and develop a critically reflective professional knowledge base that integrates both practical and research knowledge and that links theory with systemic and systematic inquiry; and, Emphasize the generation, transformation, and use of critically reflective professional knowledge and practice.

Business schools or diversity specialists do provide such training.


Diversity training for the Hiring Managers

Another type of diversity training is for hiring managers. An organization cannot become diverse by only educating everyone, they need to hire for diversity. I wouldn’t suggest hiring managers to hire for diversity for the sake of it, they should hire for the best person without having diversity or discriminations in the way of doing that.

Methods of delivering Diversity Training

usually there are three main methods for training delivery.

  • Face-to-face: Usually more available to an in-house training team More than 50 percent of scheduled class time is at a location like an office location or face-to-face.
  • Hybrid online: It means some training is via online methods and others as face-to-face. It works very well in some companies so students get to have face to face interaction with the trainer and at the same time can have some in-depth learning on their own.
  • Fully online: 100 percent of scheduled class time is online. It is the lowest cost method of training a large amount of staff but there should be some forum to allow discussions.

We will add some sample of diversity training courses and certification later. I hope you enjoy this and please leave comments below.

Good Examples of Diversity Training

Here are some examples of good diversity training programs in the office. Typically the training includes:

  • Equality, Diversity and Inclusion Essentials training course has been designed to help learners understand more about their responsibilities for promoting equality, tackling all forms of discrimination and fostering good relationships between diverse groups of people in the workplace
  • Unconscious bias course provides a non-judgmental approach aimed at understanding how unconscious bias operates in the workplace.
  • Train the Diversity trainer courses providing skills, knowledge or experience to advise, develop and support colleagues/organizations in DEI. It is suitable for anyone who has to deliver training, support people on a one-to-one, small group development/talks or large group basis
  • Race, Faith and Cultural Diversity Training Courses that deal with managing diversity in the workplace. It is targeted at supporting staff and managers to proactively plan to meet the needs of BIPOC, indigenous, Black, Asian and Minority Ethnic people (BAME)
  • Equality, Equity, and Diversity Champion courses that teach learns how to raise Diversity and inclusion awareness, and promote individuals or employees to speak about DEI issues. Also including training around DEI crisis management.

Diversity Training Programmes

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Video about Diversity Training

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FAQ on Diversity Training

  • Cornell Diversity & Inclusion Certificate Program
  • Address Unconscious Bias, Grovo
  • eLesson: Unconscious Bias, Microsoft
  • FutureLearn: Understanding Diversity and Inclusion
  • Diversity Matters (UK)
  • Equity & Diversity UK Training Course (UK)
  • Diversity.Social
  • Learn more at Best of Diversity and Inclusion
  • Face-to-face: Usually more available to an in-house training team More than 50 percent of scheduled class time is at a location like an office location or face-to-face.
  • Hybrid online: It means some training is via online methods and others as face-to-face. It works very well in some companies so students get to have face to face interaction with the trainer and at the same time can have some in-depth learning on their own.
  • Fully online: 100 percent of scheduled class time is online. It is the lowest cost method of training a large amount of staff but there should be some forum to allow discussions.

Diversity and Inclusion training usually includes:

  • Respect training
  • Unconscious bias training
  • Cultural competency training
  • Civility training
  • Sensitivity training
  • creating an inclusive workspace training
  • Preventing Discrimination and Harassment training

Diversity training is a professional training program designed to facilitate positive intergroup interaction across different diversity types to reduce prejudice and discrimination, and generally teach individuals who are different from others how to work together effectively in a business or team environment. 

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About the author

Jess Man

Jessica is the Editor-in-Chief and Senior Diversity Advisor at Diversity Social. Jessica has over 10 years of working with and advising employers to be more diverse and create an inclusive working environment.
Jessica's experience spans private and non-profit sectors in multiple industries.
Jessica's expertise experience is beyond Diversity & Inclusion, she is also a certified professional IT recruiter in Data & Analytics, Database administration, Artificial Intelligence area.

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